Grievance Officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, the contact details of the Grievance Officer for BiharDirectory are:

Use this contact for: complaints about listings or reviews, takedown requests, reporting impersonation or misleading content, and requests to access, correct, or delete your personal data.

We acknowledge complaints within 48 hours and aim to resolve them within 15 days, or earlier where the law prescribes a shorter timeline.