Grievance Officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, the contact details of the Grievance Officer for Bihar Directory are:

Use this contact for: complaints about listings or reviews, takedown requests, reporting impersonation or misleading content, and requests to access, correct, or delete your personal data.

We acknowledge complaints within 24 hours and resolve them within 15 days of receipt, as required by Rule 3(2) of the IT Rules, 2021 — or earlier where the law prescribes a shorter timeline (for example, complaints under the Consumer Protection (E-Commerce) Rules, 2020 are acknowledged within 48 hours and resolved within one month).