How shopkeepers in Bihar can get more customers online: a simple 7-step guide

Today, a customer in Patna, Sasaram, Gaya or Muzaffarpur often searches "AC repair near me" or "sweet shop in Sasaram" before stepping out. If your shop does not show up, they call someone else. These seven steps help any small business in Bihar get found.

1. Get your own business web page

A page with your name, services, photos, timings, address and a map link is the base of everything else. List your business on Bihar Directory and you get a ready web page with its own link, found on search engines and in the Bihar Directory app.

2. Claim your Google Business Profile

Create or claim your free Google Business Profile so you appear on Google Maps. Use the same name, address and phone number everywhere — on Google, on Bihar Directory and on your shop board. Consistency helps search engines trust your listing.

3. Choose the right category

Pick the category customers actually search for — "Electrician", "Sweet Shop", "Pathology Lab" — not a vague one. On Bihar Directory, your category decides which city pages you appear on, such as electricians in Patna.

4. Add real photos

Shop front, inside the shop, your products and your team. Photos make people trust a listing and tap "Call".

5. Ask happy customers for reviews

After a good job, ask the customer to leave a short review. Reply politely to every review, including the unhappy ones. Never buy fake reviews — they get removed and hurt trust.

6. Use WhatsApp Business

Set up a WhatsApp Business account with your catalogue, timings and a greeting message. Put the same number on your web page so customers can message you directly.

7. Run a simple offer

A festival discount or a free check-up visit gives people a reason to choose you today. Bihar Directory shows live offers to people nearby.

Keep it updated

Change your timings on holidays, add new products, and respond to enquiries quickly. Search engines and customers both reward businesses that stay active.